Home Services

Professional IT Services for Home Users - Our Expert Technicians Provide Repairs, Upgrades, Virus Removal, and More to Ensure Your Device Runs Smoothly. Trust Us for All Your Home Technology Needs.

PC Fai;

Computer Repair

No matter what the problem is, A1 has the decades of experience in hardware & software repairs. 

2 laptops data transfer

New PC setup

Bought a new desktop, laptop or all-in-one?
Let us take the stress out of setting up your new PC. The service can include installing software, configuring email & connecting to your home network.

Very slow Internet Speed

Internet Problems?

A1  are experts in diagnosing and improving Internet speeds and in some cases can liaise with your service provider. Often, especially on a wireless network, speeds are poor because it’s been setup incorrectly. 

Custom built gaming PC

Custom Build Desktop PC

A better option than shopping at your local store – or online. We can supply a fully optimised PC, ready to use for gaming, trading, photo/video editing or casual use. Only high quality components are used and, in almost all cases, these far exceed the specs of Dell, Lenovo, HP, Asus, Acer.

PC security

Security Setup

Providing secure anti-virus and security to prevent virus/malware outbreaks or ensure your machines is clear of threats after a hack/scam.

Internal hard drive data recovery

Data Recovery

Lost photos, videos music or important documents?

A1 has the expertise  and equipment to recover your files. 

Rather than experience this, speak to use about secure backups.

PC Upgrades

Desktops and to a lesser degree laptops/all-in-ones can be upgraded for better performance or increased storage capacity

Computer Maintenance

Computer maintenance

This can be performed at your home or remotely. A1 also provides yearly maintenance plans meaning everything is taken care of from monitoring performance to Windows/third party updates.

Client Testimonials

“Such great service from Andrew. Inquiry replied back to in no time at all and options and costs were all explained up front. PC managed to be fixed and even returned in less than a week and is running perfectly. Andrew is very friendly to talk to as well and kept me updated every day. I would certainly recommend his amazing service and will definitely be using him in the future..”
"Excellent company to deal with. Prompt reply on initial inquiry. Andrew explained all the options and costs up front. The computer was picked up and dropped back at the agreed time and I was kept fully updated throughout the process. Andrew also managed to save my data files. The computer now runs really fast, well pleased!.”
“Andrew made an appointment to deal with my computer problems remotely, and he was calm and methodical while identifying the issues. Subsequently he came to my home by appointment to install new equipment for me, having kept me updated on the progress of my order, and once here, he listened to my questions and answered them in layman's terms. A very patient man!”
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FAQ

Andrew Moyler is both a Microsoft Certified Desktop Technician and Comptia A+ technician. These would mean little without experience and this comes from over 20 years experience of home and business IT support and hardware diagnostic/repairs.

 

We repair desktops, all-in-ones, laptops and most major brands.

We offer low cost estimates and this can be set aside if you go ahead with the repair.

It depends on what’s being repaired and if the machine can be fixed at your home/remotely or it needs to be taken away to be worked on. You’ll get an accurate estimate at the time. Most software repairs or maintenance can be completed in less than 2 hours. Hardware repairs can take longer depending on the availability of the part.

There is no retail store/workshop or meeting rooms – apart from the first year of trading in 2009  – these were unused.  Even when the opportunity has arisen to rent premises – the last time being 2020 – the decision was made to continue as mobile techs. The main advantage is flexibility, for us both, usually a faster turnaround of repairs and lower costs.

If you are based in our catchment area – around 10 miles of Billericay – please use contact us or call 01277 523 456 to leave a message.

Unfortunately, we can’t offer a general price without first diagnosing the problem. If the issue is software related it’s usually chargeable at an hourly rate. If you would like to know more, please contact Andrew Moyler direct on 0759 00 57809 for a no obligation chat.

Yes, the minimum being 6 months.  For hardware this can extend beyond 3 years.

We accept various payment methods, including credit cards, debit cards, (Processed through Barclaycard) bank transfer and cash.